Refund policy

RETURNS POLICY

Before You Return...

We’re a small, sustainable brand, and every item is made to order — just for you. To help us reduce waste, please double-check sizing before ordering. You’ll find a size chart on every product page — or feel free to email us if you’re unsure. We’re always happy to help!

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Need to return something?

No problem — you have 30 days from delivery.

How to Return:
Items must be unworn, unused, with tags, and in original packaging.
Return postage is at your expense, but we’ll cover the cost of sending out your replacement.

Damaged or incorrect item?
Let us know right away with a quick photo — we’ll fix it fast.

Refunds:
Approved refunds are processed within 10 business days. If it’s been more than 15 days since approval, just drop us a message.

EU Customers:
You have the right to cancel your order within 14 days under the EU cooling-off period. Just return the item in its original condition.

📬 Questions? Reach us at hello@wearecultured.co